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911 Call Center Structure

Austin

Summary not yet generated for this topic.

Community sentiment

Supportive (11)Opposed (7)

At a glance

Public comments
18
Last 30 days
18

Discussed at 1 meeting in the last 60 days; most recently Sep 22, 2026.

Public comments (18)

SupportiveJennifer PalermoSep 22, 2026

Argued the debate is about call routing outcomes and public perception, supporting an independent joint communications center.

City Council Work Session — September 22, 2026 · 18:44 →
SupportiveRye VazSep 22, 2026

Supported independent 911 to improve emergency communication outcomes and reduce police burdens.

City Council Work Session — September 22, 2026 · 28:50 →
OpposedLouis GrangerSep 22, 2026

Spoke against creating a standalone joint emergency communications department, citing improvements in response times.

City Council Work Session — September 22, 2026 · 5:23 →
SupportiveSavannah LeeSep 22, 2026

Expressed disappointment that the report did not focus more on accurate emergency response pairing and community stakeholder engagement.

City Council Work Session — September 22, 2026 · 29:09 →
SupportiveRebecca WeberSep 22, 2026

Shared civil rights legal perspective supporting independent 911 for risk management and appropriate medical dispatches.

City Council Work Session — September 22, 2026 · 41:16 →
SupportiveRyan PoppySep 22, 2026

Supported independent 911 to remove institutional bias and ensure neutral emergency gateways.

City Council Work Session — September 22, 2026 · 34:48 →
OpposedStacey SchmidtSep 22, 2026

Requested council reconsider the August vote and follow consultant recommendations to strengthen the current system.

City Council Work Session — September 22, 2026 · 6:58 →
OpposedJennifer StevensSep 22, 2026

Urged council to act on the consultant's report and keep the 911 call center within APD to avoid added cost and transition risk.

City Council Work Session — September 22, 2026 · 10:51 →
SupportiveHans MaverickSep 22, 2026

Urged council to stay the course on civilian joint emergency communication to address trust and mental health concerns.

City Council Work Session — September 22, 2026 · 43:20 →
SupportiveShelby EvansSep 22, 2026

Demanded accountability and supported moving 911 dispatch out of APD to ensure appropriate non-police responses.

City Council Work Session — September 22, 2026 · 22:48 →
SupportiveBen SedebySep 22, 2026

Highlighted low community confidence in 911 and supported independent structure for better professional development and response.

City Council Work Session — September 22, 2026 · 36:56 →
OpposedPam MedearySep 22, 2026

Asked council to keep 911 within the overall public safety regime to maintain financial efficiency and real-time coordination.

City Council Work Session — September 22, 2026 · 3:31 →
SupportiveKathy MitchellSep 22, 2026

Cautioned against limited consultant value and emphasized long-standing community research on poor 911 outcomes.

City Council Work Session — September 22, 2026 · 24:53 →
SupportivePeter HuntSep 22, 2026

Emphasized that administrative placement matters for appropriate mental health response and avoiding default police dispatches.

City Council Work Session — September 22, 2026 · 39:12 →
OpposedRoger BorgeltSep 22, 2026

Asked council to retain civilian 911 call-taking within APD with enhanced civilian leadership rather than a costly new department.

City Council Work Session — September 22, 2026 · 8:52 →
OpposedCorby JastrowSep 22, 2026

Asked council to keep 911 within APD, noting progress in response times and mental health call routing.

City Council Work Session — September 22, 2026 · 13:00 →
OpposedGrace EindersSep 22, 2026

Encouraged council to reconsider the joint office of communication and build upon the existing system.

City Council Work Session — September 22, 2026 · 14:58 →
SupportiveBridget TobinSep 22, 2026

Spoke in favor of moving 911 to improve cross-agency collaboration and preventive response for crises.

City Council Work Session — September 22, 2026 · 16:14 →